Refund policy

Refunds & Exchanges

Exchanges: Did you order an item but it’s not what you expected? No problem! You can return or exchange it within 14 days if it's unopened (return costs are at your own expense). We will process the refund within 14 days of receiving the unopened item.

Refunds: Sometimes we change our minds, and that's okay. We're confident you'll love our products, but if for any reason you are not happy with your order, please email us at hello@kindtallow.com, and we'll be happy to assist you.

We cannot accept exchanges, returns, or refunds on sale items, gift cards, limited edition items, or any item that is older than 14 days from the date of purchase.

Please note that customers are responsible for paying return postage for any returned items. Store credit issued does not include shipping costs, which are the customer's responsibility.